CANCELLATIONS & RETURNS

LAST UPDATED: December 17, 2020

Please read our entire Terms & Conditions for the full context of our conditions of sale.

Once you have placed an order, please note that we are unable to cancel or edit your order. Accordingly, please ensure all product and delivery details are correct.

We do not accept returns for change of mind purchases.

In the unlikely event that the goods received are faulty or defective, not as ordered or not of acceptable quality, please contact us and we will attempt to remedy the situation as soon as possible. If a refund is to be made, it will be made to the same form of payment originally used for the purchase within 7-10 working days. Please note that refund payment times are dictated by the issuing bank and are outside our control. Please consult your bank for more information.

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Treasury Wine Estates Portfolio

To create a better experience for you across all of our brands, we’ll check this info with accounts across the Treasury Wine Estates Portfolio of brands: Beringer, Beaulieu Vineyards, Etude, Stags' Leap, Sterling, Chateau St. Jean, Penfolds, and TheWineShop.

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Discover the Taste of Sonoma

Chateau St. Jean is a pioneer in vineyard designation within Sonoma County.

CANCELLATIONS & RETURNS

Please read our entire Terms & Conditions for the full context of our conditions of sale.

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